We offer customized tour packages, hotel and homestay arrangements, transportation, sightseeing, tour guides and related travel services for destinations including Darjeeling, Sikkim, Dooars and Northeast India.

The specific services available will be described in your quotation or confirmed itinerary.

• All bookings are subject to availability.
• A booking is confirmed only after the required advance payment and confirmation from our team.
• Customers must provide accurate traveller details, dates and contact information.
• Prices may vary according to dates, group size, hotel category and service availability.

Advance payments, outstanding balances, payment deadlines and applicable charges will be stated in the booking quotation or confirmation.

Any applicable taxes, permits, entry fees or additional expenses will be explained according to the package inclusions and exclusions.

Only the services expressly listed in your confirmed quotation or itinerary are included in the package price.

Personal expenses, additional meals, optional activities, permits, entry fees or other services not listed as included may incur additional charges.

• Provide correct booking and traveller details.
• Carry valid identification and required travel documents.
• Obtain necessary permits or authorizations unless expressly included in the package.
• Arrive at agreed pickup locations on time.
• Follow local laws, safety instructions and destination-specific requirements.

Requests to change travel dates, destinations, hotels, vehicles or other services are subject to availability and approval.

Changes may result in additional costs, amendment fees or cancellation charges according to the applicable booking terms.

Cancellation requests must be communicated to our team using the contact details below. Refund eligibility and applicable charges depend on the confirmed booking terms and relevant service-provider policies.

Please review our separate Cancellation & Refund Policy before booking.

Mountain travel may be affected by severe weather, landslides, road closures, natural disasters, strikes or government restrictions.

We will make reasonable efforts to assist with alternatives where possible. Changes, additional costs and refunds will depend on the circumstances and applicable booking terms.

Hotel rooms, vehicles, guides and other arrangements are subject to availability. Where necessary, we may propose equivalent alternatives.

Third-party services may have their own conditions. Your confirmed itinerary will specify the arrangements applicable to your trip.

We make reasonable efforts to keep our website information accurate. Prices, itineraries, photographs and availability may change.

Your final confirmed quotation and itinerary will govern the relevant booking, subject to applicable law.

Our responsibility for travel arrangements and third-party services will be determined by the confirmed booking terms and applicable law. We will make reasonable efforts to assist customers when disruptions occur.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Website text, photographs, logos, graphics and other content may not be copied, reproduced or used commercially without appropriate authorization.