Your Privacy,
Our Responsibility.
Your journeys are personal, and so is your privacy. Learn how we collect, use and protect your information when you explore our travel services.
Our Privacy Promise
At Darjeeling Sikkim Tourism, we respect your privacy and are committed to protecting the personal information you share with us through our website, enquiries and travel bookings.
Information We Collect
When you contact us, request a tour package or make a booking, we may collect:
- Name, phone number, email address and WhatsApp contact details.
- Travel dates, destinations, number of travellers and accommodation preferences.
- Booking details and information necessary to process payments or reservations.
- Information you provide through enquiry forms, email or WhatsApp.
How We Use Your Information
We use your information to:
- Respond to travel enquiries and prepare customized tour packages.
- Coordinate hotels, transportation, sightseeing and travel services.
- Send booking confirmations, itinerary updates and important travel information.
- Improve our website and customer experience.
- Meet applicable legal requirements.
Sharing of Information
We may share relevant information with hotels, transport providers, tour guides, payment providers and other service partners when necessary to fulfil your booking.
We may also disclose information when required by applicable law.
Cookies & Website Analytics
Our website may use cookies and analytics tools to understand website traffic, improve performance and enhance your experience.
You can manage cookies through your browser settings. Some website features may depend on cookies to function properly.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed completely secure.
Third-Party Services
Our website may contain links to external websites or services. These services may have their own privacy practices and policies.
Please review their privacy policies before sharing personal information with them.
Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and raise concerns about how it is handled.
You can contact us using the details below to submit a privacy-related request.
Children's Privacy
Our travel services should generally be arranged by adults. If information about children is needed for a booking, it should be provided by a parent or authorized guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or applicable requirements. The updated policy will be published on this page. We encourage visitors to review it periodically.
Questions About Your Privacy?
If you have questions, concerns or requests about your personal information, our team is available to assist you. Get in touch using any of the contact details provided.
Darjeeling Sikkim Tourism
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